Introducing the Aotearoa Cochlear Implant Programme

We’re proud to announce an important milestone for cochlear implant services in Aotearoa New Zealand with the establishment of the Aotearoa Cochlear Implant Programme (ACIP).

ACIP is the new national programme for publicly funded cochlear implant services in Aotearoa. The programme provides a national framework for the delivery of cochlear implant services, with services continuing to be delivered by The Hearing House and the Southern Cochlear Implant Programme (SCIP), which supports people across the South Island and lower North Island.

The national programme follows a procurement process led by Disability Support Services (DSS), which selected the joint proposal from The Hearing House and SCIP to deliver the national service from July 2026. Around 160 people receive publicly funded cochlear implants through DSS each year.

“The programme plays a critical role in reducing the impact of severe hearing differences, supporting people to live more independent, connected, and fulfilling lives,” says Catherine Poutasi, General Manager Commissioning and Funding at Disability Support Services.

Catherine says the joint proposal demonstrated a strong, client-centred service model, with approaches responsive to the needs and circumstances of whānau, alongside a commitment to continuous improvement, innovation and NZSL capability.

“The establishment of ACIP is an exciting step forward for cochlear implant services in Aotearoa,” says Dr Claire Green, CEO of The Hearing House.

“Bringing together the experience and expertise of The Hearing House and SCIP provides a strong foundation for the future, while ensuring our focus remains firmly on the people and whānau we support.”

Together, The Hearing House and SCIP bring extensive experience and expertise in cochlear implant assessment, implantation, rehabilitation and ongoing support. The establishment of ACIP provides a national framework for delivering these services and creates an opportunity to build on the strengths of both programmes.

What does ACIP mean for our kiritaki/clients and whānau?

For people currently accessing cochlear implant services through The Hearing House, it is business as usual.

Our team will continue providing the high-quality care, expertise and support that our kiritaki and whānau know and value. This includes supporting people throughout their cochlear implant journey, from assessment and implantation through to rehabilitation, audiology, device support and ongoing care.

The Hearing House will continue delivering services across our region, supporting kiritaki and whānau from Taupō to Cape Reinga, while SCIP continues to provide services across its region.

The establishment of ACIP also creates a stronger foundation for the future of publicly funded cochlear implant services in Aotearoa, supporting a nationally coordinated approach while retaining the specialist knowledge and experience that kiritaki and whānau rely on.

Looking towards the future

The establishment of ACIP marks an exciting new chapter for cochlear implant services in Aotearoa.

“While this represents a significant change at a national level, what matters most to us is that our kiritaki and whānau continue to receive the specialist care, support and connection they know from The Hearing House,” says Claire.

“We’re looking forward to contributing our knowledge and experience to ACIP and working together to support the future of cochlear implant services across Aotearoa.”

Read the full Disability Support Services announcement: https://www.disabilitysupport.govt.nz/home/new-national-provider-to-deliver-cochlear-implant-programme 

Visit the new Aotearoa Cochlear Implant Programme website here: acip.co.nz.