About us

For a cochlear implant recipient, receiving their implant is just the beginning of their journey to access sound. 

We help children as young as six months of age up to adults in their 90s as they learn to listen and communicate with the aid of their cochlear implants. 

For children who don’t benefit from hearing aids, cochlear implants and specialised habilitation can help them learn to listen and communicate.

For adults, a cochlear implant, along with rehabilitative support, makes it possible to return to the workforce, re-engage with their family and social circles, and reintegrate into society.


Most of our services are publicly funded as part of the Northern Cochlear Implant Programme.


As a charity we rely on donations to provide lifetime support to our clients across the upper North Island.  

Our services



Our audiologists are available to carry out cochlear implant candidacy assessments, switch-on and device programming, mapping, post-implant reviews and contra lateral hearing aid fittings.


Speech and Language Therapy

Dedicated speech and language therapists provide specialised Listening and Spoken Language (LSLS) therapy tailored to suit any communication mode, language or culture.


Many of our clients live outside of Auckland so we run regular clinics in Whangārei, Hamilton, Rotoura, Tauranga and Taupō. We also provide home visits to those who find it difficult to attend appointments at our Auckland headquarters.

The Hearing House cars

Workshops, playgroups and events

We hold regular events for our clients to come together, learn and celebrate their successes. 


The Stitchbury Bidwell Centre

Our purpose-built facility is where the lives of children and adults with hearing loss are transformed.


Once a family home, the iconic house at 251 Campbell Road underwent a significant transformation in 2016 and 2017 to accommodate our growing client base.


Our state of the art centre and audiology suite allow us and our building tenants SoundSkills and start to provide expert care, host meetings and events, and provide a space for other health providers, educators, and community groups to come together. 

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