Support Groups & Apps

Connecting with other cochlear implant users and their whānau is a fantastic way to share your experiences and learn more as you navigate the journey to sound.


Here are some helpful apps, online and in-person groups we are aware of:

Facebook support groups

New Zealand

The hearing house families’ Facebook group 

NZ Cochlear Implant Group

Bay of Plenty

The Cochy Group 


Many Kiwi cochlear implant users and whānau also join these forums, which seem to move a little faster and have a bigger range of experiences:


Cochlear Implant Experiences 

Cochlear Implant Support Group 

Cochlear Implant Users  

Advanced Bionics Cochlear implant users group


For families of children with hearing loss

Parents of Children with unilateral hearing loss

Aussie deaf kids unilateral hearing loss

Aussie deaf kids

Parents of Children with Cochlear Implants 

Advanced Bionics Kids - parent edition (Advanced Bionics is a brand of cochlear implants available for private patients.)


Live Transcribe for Android phone users is free to download from Play Store.

Spark Voicemail for Spark customers on Pay Monthly and Prepaid mobile plans can convert voicemails to text.

In-person support groups



Monthly informal catch ups for CI recipients and those on the waiting list. Held on a Saturday, usually in Central Auckland cafes. 

Contact Viv Hitchings for more information:

Phone or text: 021 074 5646


The New Zealand Cochlear Implant Consumer Group (NZCICG)

Was formed in 2011 by the Pindrop Foundation to represent New Zealanders who have become deaf and for whom deafness has had a significant adverse impact on their quality of life.


For people in Pukekohe, Waiuku, Clark’s Beach, Tuakau, Pokéno Bombay, Paerata, Papakura and TeKauwhata.

This group usually meets at a Pukekohe home on the first Tuesday of every month except January between 10am and 12pm.

It is a very casual meeting mostly a general discussion but we all feel free to bring up CI management and individual concerns.


All welcome, even parents of children with CIs who feel they need support or anyone on the waiting list.


Lyn Polwart


Phone: 09 238 9037

Mobile or text: 0274 801 003


For people in Cambridge, Morrinsville, Te Aroha, Matamata, Te Awamutu and Hamilton. 


Cabby Keyte


Mobile or text: 027 315 7562


Ngaire Mathew


If you know of any other support groups or apps that should be included on this resource page, please email Other CI users and their families will thank you!