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Artwork by Hearing House client Bev Hickson-Snook

The Hearing House offers comprehensive, wrap-around services to support our clients/kiritaki.  


This work includes: 

  • All the support for the publicly-funded cochlear implant programme in the Northern Region of Aotearoa New Zealand, from Taupo to Cape Reinga. Surgery is mostly carried out at Southern Cross Gillies Hospital in Epsom, Auckland. 

  •  Audiology services to Ko Taku Reo.  

  • Private hearing aid and cochlear implant support.  

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Our audiologists are on hand to carry out cochlear implant candidacy assessments, switch-on and device programming, mapping, post-implant reviews and contra lateral hearing aid fittings. 

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Speech and Language Therapy

Dedicated speech and language therapists provide specialised Listening and Spoken Language (LSLS) therapy tailored to suit any communication mode, language or culture. 

Daily Troubleshooting Clinic

Appointments are available daily to work through any equipment issues. 


Kaitautoko Kiritaki - Support Navigation

You are not alone in your journey with us.  


Our in-house Kaitautoko Kiritaki/counsellor will help you explore a range of support options available to you and your whanau. 


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Many of our clients live outside Auckland so we run regular clinics in areas throughout our region, including Whangārei, Hamilton, Rotoura, Tauranga and Taupo. We also provide home visits for those who find it difficult to attend appointments at our Auckland base. We are soon to launch a mobile hearing clinic service which will enable us to visit our kiritaki/clients in their communities. 


Workshops, playgroups and events

We hold regular events for our clients to come together, learn and celebrate their successes.  

Programmes include playgroups and youth groups, some of which are run in collaboration with Deaf Aotearoa and hosted at The Hearing House. 


For more information on ongoing groups and special events, contact reception and sign up for our quarterly newsletter, Sound Matters.

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