Our Summer Edition of Sound Matters is out now! ​ Click here or on the image below to dive into all the fresh news, stories, and events happening at The Hearing House.

As the key provider for the Northern Cochlear Implant Programme, The Hearing House is committed to partnering with stakeholders, supporting the strategy, and empowering our kiritaki to make informed choices about their communication pathways – including NZSL, spoken language, or both. This was reflected in the NZSL Board’s 10-year strategy, titled New Zealand Sign Language – everyone, everywhere, every day, launched at Parliament by the Minister for Disability Issues, Hon Lou

Connection is at the heart of everything we do at The Hearing House.​ So, we were delighted to host some of our key collaborative partners from Ko Taku Reo and Deaf Aotearoa this week, sharing with them the work we do to help build connections and stronger relationships, enabling our kiritaki/clients to participate fully in their communities.​ We work closely with Ko Taku Reo on training and support programmes for students and joint initiatives focused on improving outcomes f

At just 18 years old, Te Awamutu College student Liam Leppard stands tall at 6’3” — both in stature and determination. His recent selection to play for the New Zealand Black Thunders and represent his country at the Deaf Basketball Championships marks a significant milestone in his sporting journey, one that blends perseverance, family support and the empowering impact of accessibility in sport. Liam’s path to the national stage hasn’t been charted. Like many young athletes,

​ Tips:  ​ ✅ Move to a quieter area — away from speakers or busy spots. ​ ✅ Ask to turn down background noise like music or TV. ​ ✅ Face the person you’re speaking to for visual cues. ​ ✅ Choose quieter seating — corners or booths work best. ​ ✅ Use your accessories like a Mini Microphone. ​  ✅ Advocate for yourself — it’s okay to ask for a quieter space. ​ ​ Thanks for joining us for our 12 Days of Christmas with CIs! We hope these tips help you stay connected and enjoy all

Tip: ​ ✅Email familysupport@hearinghouse.co.nz  for an appointment with our counsellor Hazel in the new year. There are many ways in which she can offer support: face-to-face, email or text, a phone call, an online appointment ​ ✅ If you would like support for your wellbeing sooner, please reach out to your GP, call HelpLine or dial 1737. ​ ​ See you tomorrow for Day 12 – the last day of our 12 Days of Christmas CI tips! 💚 ​ ​ ​ ​

Tip: ​ ✅Don’t delay. See your GP or go straight to A&E. Let them know you have a cochlear implant and let them examine the site ​ ✅ Email adultci@hearinghouse.co.nz  after you have seen the doctor to let us know the outcome, and we can book a follow up appointment with you ​ ​ See you tomorrow for Day 11 of our Christmas CI tips! 💚 ​ ​​ ​

​ Tip: ​ ✅ Use the ForwardFocus feature in the Smart App if available. ​ ✅Switch to a noise program if one is set up. ​ ✅ Adjust volume if needed. ​ ​ See you tomorrow for Day 10 of our Christmas CI tips! 💚 ​​ ​

At The Hearing House, we believe that supporting people with cochlear implants isn’t just about what happens in our clinic — it’s about working together with the wider hearing care community. One of the ways we do this is through community talks with audiologists and other hearing professionals in our northern region that extends from Taupō to Cape Reinga. These sessions help ensure that people with hearing differences are getting the right advice and support at every stage o