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LATEST NEWS


📅 Day 12: What do I do if ... I’m struggling to hear in a noisy place like a holiday party or restaurant?
Tips: ✅ Move to a quieter area — away from speakers or busy spots. ✅ Ask to turn down background noise like music or TV. ✅ Face the person you’re speaking to for visual cues. ✅ Choose quieter seating — corners or booths work best. ✅ Use your accessories like a Mini Microphone. ✅ Advocate for yourself — it’s okay to ask for a quieter space. Thanks for joining us for our 12 Days of CIs Tips! We hope these tips help you stay connected ✨

The Hearing House
Dec 12, 2025


📅 Day 11: What do I do if … I’m feeling overwhelmed?
Tip: ✅Email familysupport@hearinghouse.co.nz for an appointment with our counsellor Hazel in the new year. There are many ways in which she can offer support: face-to-face, email or text, a phone call, an online appointment ✅ If you would like support for your wellbeing sooner, please reach out to your GP, call HelpLine or dial 1737. See you tomorrow for Day 12 – the last day of our 12 Days of CI tips! 💚

The Hearing House
Dec 11, 2025


📅 Day 10: What do I do if … I’m having severe pain, see discharge or am worried about an infection?
Tip: ✅Don’t delay. See your GP or go straight to A&E. Let them know you have a cochlear implant and let them examine the site ✅ Email adultci@hearinghouse.co.nz after you have seen the doctor to let us know the outcome, and we can book a follow up appointment with you See you tomorrow for Day 11 of our CI tips! 💚

The Hearing House
Dec 10, 2025


📅 Day 9: What do I do if ... I’m in a noisy place and it’s hard to hear?
Tip: ✅ Use the ForwardFocus feature in the Smart App if available. ✅Switch to a noise program if one is set up. ✅ Adjust volume if needed. See you tomorrow for Day 10 of our CI tips! 💚

The Hearing House
Dec 9, 2025


Sharing knowledge and building connections – our community-based talks with audiologists
At The Hearing House, we believe that supporting people with cochlear implants isn’t just about what happens in our clinic — it’s about working together with the wider hearing care community. One of the ways we do this is through community talks with audiologists and other hearing professionals in our northern region that extends from Taupō to Cape Reinga. These sessions help ensure that people with hearing differences are getting the right advice and support at every stage o

The Hearing House
Dec 8, 2025


The value of outreach visits
At The Hearing House, our mission has always been to ensure that every cochlear implant (CI) recipient—no matter where they live—has access to the care, support, and expertise they need to communicate and thrive. While our mobile hearing clinic plays a vital role in reaching communities across the northern region, there are times and places where the van simply can’t go. That’s where our outreach visits come in. These outreach clinics are an essential extension of our service

The Hearing House
Dec 8, 2025


From Darkness to Light: The Story Behind Len and Pam’s Gift
Christmas came early for The Hearing House with a special gift from Len Byles, a Hearing House kiritaki/client, and his wife Pam. Len gifted us a special piece of artwork (MEGA), that he created especially for our community. Pam and Len Byles in front the newly installed MEGA artwork MEGA takes its form from the Kanso 3 cochlear implant (CI), drawing together the many stages, people, and relationships that make a cochlear implant journey possible. The piece serves as a

The Hearing House
Dec 8, 2025


📅 Day 8: What do I do if ... I’m not sure what program I’m on or if I need more volume?
Tip: ✅ Open the Nucleus Smart App or use your remote to check your current program. You can switch between programs and volume there as well. See you tomorrow for Day 9 of our CI tips! 💚

The Hearing House
Dec 8, 2025


📅 Day 7: What do I do if ... the coil keeps falling off?
Tip: ✅Use a retention option like a SnugFit. ✅Secure it with a headband, cap or clips. ✅ You might need a stronger magnet - make an appointment at The Hearing House to see if this is an option. See you tomorrow for Day 8 of our CI tips! 💚

The Hearing House
Dec 7, 2025
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