Christmas came early for The Hearing House with a special gift from Len Byles, a Hearing House kiritaki/client, and his wife Pam. Len gifted us a special piece of artwork  (MEGA),  that he created especially for our community.  Pam and Len Byles in front the newly installed MEGA  artwork   MEGA  takes its form from the Kanso 3 cochlear implant (CI), drawing together the many stages, people, and relationships that make a cochlear implant journey possible. The piece serves as a

​ Tip:  ​ ✅ Open the Nucleus Smart App or use your remote to check your current program. You can switch between programs and volume there as well. ​ ​ See you tomorrow for Day 9 of our CI tips! 💚 ​ ​ ​

Tip: ​ ✅Use a retention option like a SnugFit.  ​ ✅Secure it with a headband, cap or clips. ​ ✅ You might need a stronger magnet - make an appointment at The Hearing House to see if this is an option. ​ ​ See you tomorrow for Day 8 of our CI tips! 💚

​ ​ Tip: ​ ✅ Those may be low battery alerts, program changes, or coil-off alerts. ​ ✅Use the Smart App or remote to check the process or status and notifications. ​ ✅Go into “notifications” through settings on your phone and disable notifications. ​ ​ See you tomorrow for Day 7 of our CI tips! 💚

Tip: ​ ✅ Make sure the battery is charged and properly attached. ​ ✅ Try a different battery. ​ ✅ Check for damage or dirt on the battery contacts. ​ ✅ If the rechargeable battery is not working, try the disposable battery. ​ ✅ Also check the coil and cable. ​ ✅If the above doesn't work, please get in touch with The Hearing House on 09 579 2333 or email us at reception@hearinghouse.co.nz   ​ ​ See you tomorrow for Day 6 of our CI tips! 💚 ​ ​ ​

Tip: ​ ✅ Use speakerphone as a quick alternative. You can turn Bluetooth off or tap the speaker phone icon during a call. ​ ✅ Make sure Bluetooth is on, and the processor is paired correctly. ​ ✅ If needed, repair your processor using the official guides: ​ Apple pairing: https://youtu.be/fcB5gr_M8Fo ​ Android pairing: https://youtu.be/QSXtGfZUOMg ​ If your mobile phone is not on the compatibility list, streaming to your phone may not be an option. The cochlear compatible pho

​ Tip:  ​ ✅ Use the Nucleus Smart App or your remote control to check battery levels. ✅ Swap to a fully charged one if needed. ✅ Use the disposable batteries in your pack and make an appointment at The Hearing House to discuss your batteries. ​ ​ See you tomorrow for Day 4 of our CI tips! 💚 ​ ​ #TheHearingHouse #CochlearImplant #HearingHealth #StayConnected #HearingHouseWhānau ​ ​

​ Tip: ​ ✅Check that the cable and coil are properly connected and not damaged. Try replacing the cable with a spare. Change the battery. If this fails, call The Hearing House or email adultci@hearinghouse.co.nz  for support. See you tomorrow for Day 3 of our CI tips! 💚 ​ ​ ​ ​ ​

​ Tip: ​ ✅Try changing the mic cover or microphone filter — they can get clogged over time and affect sound quality. ​ ✅Here’s a handy video to help make changing the microphone cover easier: https://youtu.be/QsCCtmjb53c ​ ​ See you tomorrow for Day 2 of our CI tips! 💚 ​ ​ ​ ​