​ Tips:  ​ ✅ Move to a quieter area — away from speakers or busy spots. ​ ✅ Ask to turn down background noise like music or TV. ​ ✅ Face the person you’re speaking to for visual cues. ​ ✅ Choose quieter seating — corners or booths work best. ​ ✅ Use your accessories like a Mini Microphone. ​  ✅ Advocate for yourself — it’s okay to ask for a quieter space. ​ ​ Thanks for joining us for our 12 Days of Christmas with CIs! We hope these tips help you stay connected and enjoy all

Tip: ​ ✅Email familysupport@hearinghouse.co.nz  for an appointment with our counsellor Hazel in the new year. There are many ways in which she can offer support: face-to-face, email or text, a phone call, an online appointment ​ ✅ If you would like support for your wellbeing sooner, please reach out to your GP, call HelpLine or dial 1737. ​ ​ See you tomorrow for Day 12 – the last day of our 12 Days of Christmas CI tips! 💚 ​ ​ ​ ​

Tip: ​ ✅Don’t delay. See your GP or go straight to A&E. Let them know you have a cochlear implant and let them examine the site ​ ✅ Email adultci@hearinghouse.co.nz  after you have seen the doctor to let us know the outcome, and we can book a follow up appointment with you ​ ​ See you tomorrow for Day 11 of our Christmas CI tips! 💚 ​ ​​ ​

​ Tip: ​ ✅ Use the ForwardFocus feature in the Smart App if available. ​ ✅Switch to a noise program if one is set up. ​ ✅ Adjust volume if needed. ​ ​ See you tomorrow for Day 10 of our Christmas CI tips! 💚 ​​ ​

​ Tip:  ​ ✅ Open the Nucleus Smart App or use your remote to check your current program. You can switch between programs and volume there as well. ​ ​ See you tomorrow for Day 9 of our Christmas CI tips! 💚 ​ ​ ​

Tip: ​ ✅Use a retention option like a SnugFit.  ​ ✅Secure it with a headband, cap or clips. ​ ✅ You might need a stronger magnet - make an appointment at The Hearing House to see if this is an option (Check this link for our Christmas hours): https://www.hearinghouse.co.nz/single-post/christmas-hours-at-the-hearing-house   ​ ​ See you tomorrow for Day 8 of our Christmas CI tips! 💚

​ ​ Tip: ​ ✅ Those may be low battery alerts, program changes, orcoil-off alerts. ​ ✅Use the Smart App or remote to check the processorstatus and notifications. ​ ✅Go into “notifications” through settings on yourphone and disable notifications. ​ ​ See you tomorrow for Day 7 of our Christmas CI tips! 💚

Tip: ​ ✅ Make sure the battery is charged and properly attached. ​ ✅ Try a different battery. ​ ✅ Check for damage or dirt on the battery contacts. ​ ✅ If the rechargeable battery is not working, try the disposable battery. ​ ✅ Also check the coil and cable. ​ ✅If the above doesn't work, please get in touch with The Hearing House on 09 579 2333 or email us at reception@hearinghouse.co.nz   ​ ​ See you tomorrow for Day 6 of our Christmas CI tips! 💚 ​ ​ ​

Tip: ​ ✅ Use speakerphone as a quick alternative. You can turn Bluetooth off or tap the speaker phone icon during a call. ​ ✅ Make sure Bluetooth is on, and the processor is paired correctly. ​ ✅ If needed, repair your processor using the official guides: ​ Apple pairing: https://youtu.be/fcB5gr_M8Fo ​ Android pairing: https://youtu.be/QSXtGfZUOMg ​ If your mobile phone is not on the compatibility list, streaming to your phone may not be an option. The cochlear compatible pho