Your voice matters to us

We want anyone who accesses our services to have a positive experience where you feel comfortable, respected and familiar in all interactions with our team. Does this ring true to you? 

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If you have any feedback for our team - positive, constructive or negative - please send it through to feedback@hearinghouse.co.nz

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Some of the topics we would love to learn 

• Have you experienced improved clinical outcomes, positive wellbeing and mental health?

• Do you enjoy equitable access to our services, regardless of geographical, economic or cultural background? 

• Are you confident in managing your own healthcare?

• Do you feel empowered, strengthened, supported, connected, informed and more resilient as a member of our community?

• Whether you see us as a genuine and authentic Treaty partner?

• Do you have any suggestions on what we can do better?

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Do you have a complaint?

You have a right to raise concerns and we would like to hear these too. 

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Your voice will help us shape and improve our services so all people who are hard of hearing are empowered, connected and enriched.