Daily appointments are available for our kiritaki to work through basic troubleshooting, repairs and part replacements for your cochlear implant, hearing aid or accessories.

​

If your cochlear implant or hearing aid is not working, here's what you need to do:

​

1. Call us on 09 579 2333 or email reception@hearinghouse.co.nz to request a troubleshooting appointment. These can be in person at The Hearing House or over the phone.​

​

If we hear from you before midday you can expect to be booked in on the day.

​

If we hear from you in the afternoon we will book you in the following day.

​

Please note, we are unable to provide CI or hearing aid adjustments during these sessions. If you need programming, you will need to make a separate appointment with your audiologist.

 

If you know what you need, you can purchase batteries or equipment via the Cochlear store or by emailing equipment@hearinghouse.co.nz.